Questions relating to fixed telephony

This section includes the most frequently asked questions up to now by the users of the tariff simulator. If you do not find the answer to one of your questions, do not hesitate to contact us by e-mail at the following address: infotarsim@ibpt.be.

If this question is often asked, we will integrate it in this “FAQ's”

These questions concern the comparisons made by the simulator between the tariff plans on the calls made from a fixed telephone

Why do I have to communicate the total number of minutes for each type of call?

The charged tariffs can vary according to the type of call. In order to guarantee that the call costs are correctly reflected, the simulator must split your usage minutes between the different types of calls.

Why do I have to indicate the moment when I am making calls?

The tariff charged by operators can depend on the time you make the call. If for example, you make most of your calls during the weekend, the simulator must take it into account.

Need Help?

For more information about the portal visit our Frequently Asked Questions or contact us by email at customercare@mca.org.mt or by phone at +356 21336840